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I have a problem with the Blossom app on my smartphone, what should I do?
I have a problem with the Blossom app on my smartphone, what should I do?
Updated over 2 months ago

Having a problem with the Blossom app? Try the steps below. Still having problems? Let us know!

Restart the app

  • Close the Blossom application completely.

  • Wait a few seconds and reopen the application.

Update App

  • Check the Google Play Store or Apple App Store for updates to the Blossom App.

  • Install the latest update if available.

Reinstall the App

  • Uninstall the Blossom App from your device.

  • Download and reinstall the application from the app store.

Reboot your device

  • Power off your device completely.

  • Wait a few seconds and turn the device back on.

  • Reopen the Blossom Application.

Check your internet connection

  • Make sure your device is connected to a stable internet connection.

  • Try opening the app on both Wi-Fi and mobile data to see if the issue persists.

Check System Updates

  • Check for system updates available for your device.

  • Install any available updates.

Contact Us

  • If none of the above steps work, please contact us.

Important Tips:

  • Please note any error messages that appear and let us know.

  • Try to determine whether the problem occurs at a specific time or during a specific action (for example, when entering your address or account number).

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