If you want to block your Blossom charging card, for example if it has been lost or stolen, follow the steps below.
Open the Blossom app on your smartphone and tap the 'Profile' icon in the bottom right.
Select 'My Charging card'
On this screen, select 'My charging card is damaged' or 'My charging card has been stolen'..
Follow the instructions in the app. Your current charging card will then be blocked immediately.
There are then two options for receiving a new charging card:
Pick up from your fleet manager
Ship to your home address (delivery within 5 business days)
Have you found your charging card again?
Have you applied for a new Charging card in the meantime, but found your old one? You can reactivate it yourself via Profile > My charging card. The new card that was on its way will then be automatically cancelled, and the same underlying code will remain linked to your old physical card.