Is activating your private charging card not going as expected? Below, you can find what to do for each notification in the app.
No charging card found
The app was unable to detect your charging card. Hold your charging card firmly against your charging point. If you are outside, ensure you have a stable internet connection. Then tap Retry.
Private charging card already activated
This charging card is already active as a private charging card on your account. You can find it under Profile > Private charging card.
This charging card comes with your subscription
You are trying to activate your Blossom Public charging card as a private charging card. This is not possible. Use a different charging card, or request a new Blossom Private charging card via Send me a new private charging card.
Something went wrong
An unexpected error occurred. Tap Retry.
Is it still not working?
Then contact us via the chat in the Blossom app. We'll be happy to help you.